Meet a Few of Our Heroes at Desert Care Network
You may have heard that crisis doesn’t make or break you, it reveals you. When COVID-19 appeared on the horizon, our teams were ready. We always knew that the doctors, nurses and staff at Desert Care Network came to work with compassion, support and expertise. What we’ve seen in the last few months is a true revealing of what it means to have a calling to the medical profession. Every day, we see tireless and selfless giving of care. We see sacrifice and perseverance to fight a ferocious enemy. And we see compassion and gratitude for the beauty in every victory.
Thank you to our team that makes us A Community Built on Care. We’re honored to share just a few of the stories of men and women who are making a positive difference.
Randall McCafferty, MD
Ella Crowe, RN
Chloe Rayos, RN
Saeed Eskandari, MD
Rosa Sanchez, RN
John Posada, Plant Operations
John Posada is a maintenance technician in the plant operations department at Hi-Desert Medical Center.
He and his team have worked to prepare the hospital for a possible surge of COVID-19 patients. One of the key components is converting regular hospital rooms to negative-pressure rooms. We feel very proud of our work and that we’re helping our
community,” John said. “They feel that we’ve got them 100 percent.” To him, the best part of the job is working with his team. “Everybody brings energy, they are hard workers…It’s a big family.” Thank
you, John, for everything you do to care for our community in this time of need. #HeroesWorkHere
Gordon Jackson, Plant Operations
Gordon Jackson is a maintenance mechanic in the Plant Operations department at Desert Regional. He
and the wider plant operations team have worked around the clock to prepare the hospital for any potential surge of COVID-19 patients. From setting up disaster tents to installing additional hand sanitization stations, Jackson is ready to lend a helping
hand. “I feel like I’m pretty good working with my hands,” he said. “I like to fix things.” Before serving in plant operations, Jackson worked in the Environmental Services department that helped to keep the hospital
clean. “In my opinion, we’re definitely prepared here [for coronavirus],” he said. Thank you, Gordon, for everything you do to care for our community in this time of need. #HeroesWorkHere
Richard Velazco, Plant Operations
Richard Velazco is an AC and refrigeration specialist in the Plant Operations department at Desert
Regional Medical Center. He has been deeply involved in the team’s efforts to prepare the environment of the hospital for the COVID-19 crisis. In particular, Velazco assisted in converting patient rooms to negative pressure rooms. “It’s
almost like a vacuum and relies on a HEPA filter,” Velazco said. “We’re just trying to get ahead of the curve.” The team’s goal: have as many as 100 rooms available. With more than 15 years experience in AC and refrigeration,
Velazco has worked in everything from residential to commercial AC systems. “You don’t work a day in your life if you love what you do,” he said. Thank you, Richard, for everything you do to care for our community in this time of
need. #HeroesWorkHere
What Our Patients Are Saying
Every day, we have opportunities to see patients improve their quality of life. And it’s also gratifying to see what patients have to say about their experience with us. Below are some of the comments from Patient Satisfaction Surveys. Thank you for your support for our Community Built on Care.
Comments are gathered from our Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.