Accessibility Statement

We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies such as automated tools, keyboard-only navigation, and screen readers.

We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and guidelines will help make the website more user friendly for all people.

Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact WebsiteAccess@tenethealth.com so that we may be of assistance.

Thank you. We hope you enjoy using our website.

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Safe Emergency Room Care During COVID-19

 

Here For Emergencies

Your Safe Care is Our Priority

A Community Built on Safety

We remain committed to safe, quality care as always, and we want you to feel confident coming to our hospital. We take precautions to separate COVID-19 patients and ensure a safe environment for treating non-COVID-19 emergencies, chronic conditions and new or worsening symptoms.

Commitment from our hospital staff

We understand that you may be concerned about COVID-19 when coming to the hospital. Rest assured, our staff is taking every precaution to keep you and your loved ones safe.

  • Evaluating patients and teams when entering the hospital
  • Keeping potential COVID-19 patients separated from other patients
  • Increasing precautions for infection prevention
  • Pre-screening patients with scheduled care multiple times as well as day of the care
  • Providing access to testing with quick turnaround for patients that meet COVID-19 testing criteria
  • Training staff with timely safety measures
  • Wearing masks and other protective gear to prevent contact and spread of germs

When to come to the ER

Please – don’t delay care if you or a loved one have symptoms that are best evaluated in an emergency room, which may include:

  • Broken bones and dislocated joints
  • Chest pains
  • Concussion/fainting
  • Confusion/change in mental state
  • Digestive problems, especially sudden, severe stomach pain, coupled with nausea and vomiting
  • Facial lacerations
  • Fever with a rash
  • Head or eye injury
  • Intense back pain with numbness, weakness and fever
  • Muscle strain, when tied to the inability to walk, fever or an open wound
  • Seizures
  • Serious burns
  • Severe cuts that may require stitches
  • Severe non-COVID-19 cold or flu symptoms
  • Shortness of breath
  • Vaginal bleeding with pregnancy

Signs of a heart attack

  • Chest pain or discomfort
  • Upper body discomfort, such as arms, back, neck, jaw or stomach
  • Difficulty breathing
  • Cold sweat, nausea, lightheaded
  • Especially for women – difficulty breathing, nausea/vomiting, back or jaw pain

Signs of a stroke

  • B – Balance – Is there a loss of balance, coordination or trouble walking?
  • E – Eyes – Is it difficult to see in one or both eyes?
  • F – Face – When the person smiles, does one side of the face droop?
  • A – Arms – Does one arm drift down when the person raises both arms?
  • S – Speech – Is speech strange or slurred?
  • T – Time – Don’t wait to call 9-1-1 if you see any of the above signs

When to call 911

Call 911 for an ambulance for certain emergencies such as a heart attack or stroke. Paramedics can often begin delivering life-savings treatment on the way to the hospital. Also call 911 if you’re unsure whether to drive yourself. Your safety is our highest priority.

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