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24/7 Emergency

You have a full range of emergency care waiting for you at Desert Care Network, including:

  • Emergency services 24 hours a day, seven days a week at all three of our hospital locations – in Palm Springs, Indio and Joshua Tree.
  • The Desert region’s highest level trauma center – a Level 1 – located at Desert Regional Medical Center
  • The first Level IV Trauma Center to serve the eastern Coachella Valley, at JFK Memorial Hospital
  • The first Level IV Trauma Center in San Bernardino County, at Hi-Desert Medical Center
  • Personalized care by physicians and nurses with advanced training in emergency medicine
  • A well-equipped ER prepared for injuries, heart care, stroke care and other life-threatening situations

You can rely on Desert Care Network for full-service emergency care when you face life-threatening situations.

Our emergency department’s highly trained physicians and triage nurses will treat your illnesses ranging from broken bones to life-threatening injuries. Plus, once your emergency care is complete, we can connect you with a primary care physician or specialists to help manage your ongoing care.

Advanced heart and stroke care

Heart attacks and strokes are frequent causes for emergency room visits. To prepare for such events, our emergency team follows proper protocol to assure heart and stroke patients receive potentially lifesaving treatment as quickly as possible. Desert Regional Medical Center is, a DNV Certified Comprehensive Stroke Center. JFK Memorial is a Primary Stroke Center and Hi-Desert Medical Center is an Acute Stroke-Ready Hospital, both certified by The Joint Commission.

Trauma care

Trauma and surgical critical care surgeons are available 24 hours a day for your life-threatening emergency care needs at the Richards Emergency Trauma Center at Desert Regional Medical Center, at JFK Memorial Hospital, and Hi-Desert Medical Center. Our Trauma Centers are designated to serve an area from Banning and Beaumont to the West, Imperial County to the South, the Arizona border to the East, and Twentynine Palms and the high desert to the North.

Emergency Room Services

Emergency Room Locations

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When to Go to an ER

Find out what constitutes a medical emergency and when you should visit an emergency room or ER.
Hospital & ER Safety

Come to our hospital knowing that we do everything possible to keep patients and staff safe.
Emergency Room Stories

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Emergency Healthy Living

Desert Care Network provides helpful emergency health articles and tips to keep you in the know on trending topics, cond...
Trauma Prevention Education

Click here to learn more about our trauma injury prevent program, steps you can take to avoid injury, and information on...

More Information

Practicing Social Distancing

It is time to go the distance. Literally. Fight against the spread of illnesses by practicing social distancing.

What is it?

Social distancing means increasing the physical space (at least six feet) between you and other people in public. Maintaining this distance from other people, especially if your health is at risk, lessens your chances of catching illnesses, such as COVID-19.

How can I do this?

The easiest way to practice social distancing is by avoiding mass gatherings and staying at home as much as possible. Other ways to apply this to your daily routine, include:
  • Groceries: Try purchasing your groceries online or going at odd hours when fewer people are around. If your health is at risk, ask a close friend or family member if they can help.
  • Fast Food/Restaurants: If available, choose to have your favorite dish delivered right to your door.
  • Physical Activity: If you’d like to go outside to stretch your legs, choose a less-traveled route. You can also work out indoors by choosing from a variety of free workout videos online to follow.
  • Work: If you can work from home, set up conference calls with your team to avoid large gatherings.
  • Education: If you or your child is temporarily out of school, check with teachers for online resources to continue education from home.
  • Travel: Cancel all travel plans to avoid crowds and airplanes. Take this time to plan out your next trip when it is safe for you and your loved ones.
  • Public Transportation: If you need to leave the house, take your own car. If public transportation is your only option, bring disinfectant wipes to clean the seat and wash your hands when you arrive at your destination.
  • Relationships: Even though you’re taking time away from seeing those closest to you in person, this is the perfect time to build your relationships by checking in on them through a phone call, text or video chat.
If you go outside or come in contact with someone outside, do your best to stay six feet away, wash your hands thoroughly for at least 20 seconds and use hand sanitizer. When opening doors or touching elevator buttons, use a tissue, glove or elbow instead of your hand.

How can I stay occupied?

After working and taking care of your family, there might be a period where you are itching to go out. We have a few ideas to keep you occupied:
  • Read: Dive into a book you have been wanting to read or find a new one online and have it shipped to you within a few days.
  • Learn: Take advantage of free online educational courses to learn a skill you have always wanted to add to your resume.
  • Cook: Try out a new recipe or look online for recipes that will make enough food to last all week, such as chicken fajitas.
  • Clean: It is time to give your closet the attention it deserves. Organize the chaos, and place everything you can to the side for donation.

What if I don’t live alone?

If you do not live alone, please share the importance of social distancing with those you live with, clean the house often and keep your distance as much as possible. If they become sick:
  • Put together a separate room for them to stay in.
  • Wear facemasks around each other.
  • Wash your hands often.
  • Do not touch your eyes, nose and mouth.
  • Do laundry and clean the house as much as possible.
  • Avoid having visitors.
For any questions about their care, contact their doctor.

By practicing social distancing, you are keeping yourself, your loved ones and the community safe.
Take care!

SOURCE
Centers of Disease Control and Prevention
Red Cross