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24/7 Emergency

You have a full range of emergency care waiting for you at Desert Care Network, including:

  • Emergency services 24 hours a day, seven days a week at all three of our hospital locations – in Palm Springs, Indio and Joshua Tree.
  • The Desert region’s highest level trauma center – a Level 1 – located at Desert Regional Medical Center
  • The first Level IV Trauma Center to serve the eastern Coachella Valley, at JFK Memorial Hospital
  • The first Level IV Trauma Center in San Bernardino County, at Hi-Desert Medical Center
  • Personalized care by physicians and nurses with advanced training in emergency medicine
  • A well-equipped ER prepared for injuries, heart care, stroke care and other life-threatening situations

You can rely on Desert Care Network for full-service emergency care when you face life-threatening situations.

Our emergency department’s highly trained physicians and triage nurses will treat your illnesses ranging from broken bones to life-threatening injuries. Plus, once your emergency care is complete, we can connect you with a primary care physician or specialists to help manage your ongoing care.

Advanced heart and stroke care

Heart attacks and strokes are frequent causes for emergency room visits. To prepare for such events, our emergency team follows proper protocol to assure heart and stroke patients receive potentially lifesaving treatment as quickly as possible. Desert Regional Medical Center is, a DNV Certified Comprehensive Stroke Center. JFK Memorial is a Primary Stroke Center and Hi-Desert Medical Center is an Acute Stroke-Ready Hospital, both certified by The Joint Commission.

Trauma care

Trauma and surgical critical care surgeons are available 24 hours a day for your life-threatening emergency care needs at the Richards Emergency Trauma Center at Desert Regional Medical Center, at JFK Memorial Hospital, and Hi-Desert Medical Center. Our Trauma Centers are designated to serve an area from Banning and Beaumont to the West, Imperial County to the South, the Arizona border to the East, and Twentynine Palms and the high desert to the North.

Emergency Room Services

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More Information

How to Beat the Heat and Celebrate Safely

Even with social distancing, summer is a season of fun. From June to August, people enjoy different outdoor activities, including swimming and hiking. If you’re just having a good time, what could happen? It takes planning to avoid emergencies in summer. Be prepared and know where your nearest emergency room is located. Let’s take on summer’s heat, and learn helpful tips to keep the fun in the 4th.

1. Heat Exhaustion

During the summer season, temperatures can swell up to three digits. Prolonged exposure to this amount of heat can affect the body’s water supply and lead to heat exhaustion.

Heat exhaustion is caused by dehydration. Some of its symptoms are dizziness, extreme thirst, fast heart rate, nausea or vomiting, pale skin, heavy sweating, irritability, mild confusion, muscle cramps and fainting.

How to Handle Heat Exhaustion

Heat exhaustion can lead to heatstroke when left untreated. Call 911 if you start vomiting or if you know someone who fainted because of heat exposure. On the other hand, if you experience less serious symptoms, get out of direct sunlight and move to a cooler area. Drink plenty of water, loosen your clothing and ask someone to fan your skin. You can also tap a cool, wet towel on your face, neck, chest and limbs.

2. Heatstroke

Exposure to extreme heat for long periods of time can also cause the body’s temperature control system to fail. Heatstroke is a serious condition. It occurs when the body’s temperature rises to at least 104°F and when neurological complications, such as hallucinations, confusion or irrational behavior, start to manifest.

Some other symptoms of heatstroke include seizures, rapid but shallow breathing, pale skin, rapid but weak pulse, dry skin, extreme thirst and sometimes fainting. Overweight people, older adults, children and people who have been drinking alcohol are at greater risk for heat-related illnesses.

How to Handle Heatstroke

Heatstroke is a life-threatening emergency so call 911 or go to the nearest ER immediately. Delaying medical care for a heatstroke can cause permanent brain damage and complications in the nervous system.

3. Firework-related Injuries

According to the U.S. Consumer Product Safety Commission, an average of 180 people go to the emergency room daily with firework-related injuries in the month of July, the majority of which happens on the days surrounding July 4.

Fireworks burn at about 2,000 degrees, hot enough to melt metals. Fireworks, when used improperly or when not manufactured well, can also lead to accidents, actual fire, breathing problems due to smoke inhalation and injuries such as chemical burns, cuts and eye trauma.

How to Handle Firework-related Injuries

Chemical burns and eye injuries are dangerous so you must call 911 right away. While waiting for help, you must remove clothing from the burned area, except if a piece of clothing is stuck to the skin. Run cool water (not cold) over the burn to lessen the pain, and apply a gauze bandage or a clean soft cloth. You may also take an ibuprofen or acetaminophen to relieve pain.

Safe Emergency Care

If you or someone you know experience any of these emergencies, do not hesitate to seek help. Call 911 immediately. Our hospital is safe and ready for you 24/7. In fact, we follow extra precautions to keep you safe. We sanitize our premises regularly. Our teams wear PPE, and we screen everyone who enters the hospital. Your safe care is our #1 priority.

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Sources:
Centers for Disease Control and Prevention
Healthline
KidsHealth
National Safety Council
Surefire CPR
U.S. Consumer Products Safety Commission
U.S. Forest Service
World Health Organization